Key answer
AQ can update when qualifying readings are received
Xoserve explains that Rolling AQ is recalculated monthly when eligible readings are available, while Formula Year AQ is set for the formula year. Suppliers and shippers handle the relevant industry processes for an end customer.

When to ask questions
A business may want to compare the consumption used for a quote with current operations after a long vacancy, changed opening hours, new heating equipment or altered production. Provide recent readings and explain the expected ongoing pattern.
Do not assume that a difference between AQ and a simple annual total proves overcharging. Billing, estimation, correction and transportation processes need to be considered separately.
- Gather dated meter readings.
- Record material operational changes.
- Ask the supplier which consumption figure supports the quote.
- Request an explanation before seeking a correction.
- Keep the response with the procurement record.


Sources
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