Supplier profile

Ruby Energy

Ruby Energy is the trading identity adopted by the former BES Utilities supply businesses.

Last reviewed 25 September 2026

Electricity & gasSmall and medium-sized businesses
Legal supplierRuby Electricity Limited and Business Energy Solutions LimitedCompany no. 06882734 / 04408013
OwnershipPrivateControlled through BES Utilities Holding Limited; privately owned.
FoundedBES founded 2002; Ruby rebrand introduced 2024Fleetwood, Lancashire
Supply focusElectricity & gasSmall and medium-sized businesses
Operations team reviewing business energy service and renewal records, relevant to ruby energy
Reliable account records make supplier reviews and renewals easier.

Company and ownership

Who owns Ruby Energy?

Controlled through BES Utilities Holding Limited; privately owned.

Ownership structurePrivate
No standalone public share price

A quoted parent’s share price changes throughout the trading day. The link above goes to the parent company’s investor information rather than displaying a price that could quickly become stale.

Group relationships

Affiliations and related businesses

BES Utilities HoldingFormerly BES Commercial Electricity / BES Utilities

Related companies can share a parent or brand while remaining separate legal entities. Check the company named in the principal terms, on the bill and in the complaints procedure before relying on a group relationship.

Business energy customer-service adviser helping a company owner, relevant to ruby energy
Service access and account support matter after a business energy contract begins.

Commercial fit

What the supplier offers

  • Business electricity and gas
  • Fixed-term SME contracts
  • Meter and account services

Renewable position: Check the current fuel mix and whether any renewable option is included or separately priced.

Citizens Advice non-domestic performanceRank 6
232.1weighted points per 10,000 customersApr–Jun 2026

This is an independent complaints indicator, not a customer-satisfaction score. Lower is better. It reflects cases reaching Citizens Advice, its Extra Help Unit and the Energy Ombudsman, weighted by severity and divided by customer numbers.

Before signing

Points to check

  • Older bills and terms may still carry BES legal names.
  • Read broker, renewal and termination provisions carefully and retain call and contract records.
  • Recalculate the quote with your own annual consumption, contract dates and every known fee.
  • Confirm broker remuneration, renewal terms, payment method and the complaint escalation route in writing.
Business owners reviewing supplier paperwork and an energy bill, relevant to ruby energy
Check the contracting entity, supply details and total costs before deciding.

Sources

Ownership, company and product information checked against:

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